Privacy policy
Privacy Policy
This Privacy Policy describes how AuraBox (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our site, we may collect certain information automatically, including:
• IP address
• Browser type
• Device information
• Time zone
• Cookies and usage data
• Pages viewed and interactions on the website
When you place an order, we may collect:
• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Uploaded photos and customization details
• Song names, music links, and special notes submitted with your order
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Customize your AuraBox order
• Communicate with you about your order
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Send updates, promotions, or marketing emails (you may unsubscribe at any time)
Customized Content
Photos, music links, song titles, and custom notes uploaded by customers are used only for the purpose of creating and fulfilling personalized AuraBox products.
We do not sell your uploaded content to third parties.
Payment Information
Payments are securely processed through trusted third-party payment providers such as Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, or other available payment methods.
We do not directly store full credit card information on our servers.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.
You can disable cookies through your browser settings, although some parts of the website may not function properly.
Sharing Your Information
We may share your information with trusted third-party service providers that help us operate our business, including:
• Shopify
• Payment processors
• Shipping carriers
• Analytics providers
• Fraud prevention services
• Marketing and advertising platforms
We only share information necessary to provide these services.
We do not sell your personal information.
Data Retention
We keep your information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
• Accessing your data
• Correcting inaccurate data
• Requesting deletion of your data
• Objecting to certain uses of your data
To make a request, contact us at:
support@getaurabox.com
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements.
Changes will become effective immediately upon posting on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
support@getaurabox.com